YOUR TECHNOLOGY PARTNER
When something breaks, you need someone who can actually fix it.
Malware removal, security hardening, emergency troubleshooting, database repair, core updates, and proactive ongoing technical support for critical web platforms.
Protecting and restoring complex WordPress environments.
Acai Labs steps into difficult, high-stakes WordPress setups to diagnose underlying vulnerabilities, fix broken code, and build a safe, maintainable technical foundation.
Malware Removal & Hack Recovery
Complete removal of malicious redirects, backdoors, injected scripts, and SEO spam. We clean infected core files, restore site integrity, and request un-blacklisting from Google Search Console.
WordPress Security Hardening
Implement enterprise-grade defenses: Web Application Firewalls (WAF), secure file permissions, database prefix protection, login rate-limiting, two-factor authentication, and strict REST API access rules.
Emergency Troubleshooting & Debugging
Fix fatal PHP errors, database crashes, memory exhaustion limit issues, SSL configuration bugs, and plugin conflict deadlocks before they destroy your revenue or search rankings.
Ongoing Maintenance & Monitoring
Managed updates for PHP, WordPress core, themes, and plugins within safe staging environments, backed by 24/7 uptime tracking, daily offsite backups, and proactive vulnerability scanning.
A systematic protocols-driven methodology for web security.
We combine rigorous security audits with swift technical intervention to fix active threats and insulate your web assets against future attacks.
Audit & Triage
We isolate compromised environments, perform deep server file scans, analyze server log files, and pinpoint the exact source of vulnerability.
Cleanup & Patching
Purging unauthorized code, patching security vulnerabilities, rebuilding core directories, and applying custom security rules to block repeat exploit attempts.
Hardening & Monitoring
Configuring encrypted offsite backup systems, firewalls, and active automated monitoring to ensure long-term stability and immediate alert responses.
Engineered for businesses that cannot afford unexpected downtime.
Whether you are currently dealing with a critical security incident or looking to protect an enterprise platform, our developers are equipped to assist.
Compromised Web Platforms
Get immediate, expert intervention to clean infected websites, restore corrupted databases, and remove security flags from Google search results.
High-Traffic Revenue Sites
Protect busy ecommerce stores and lead generation platforms with automated security patches, real-time monitoring, and sub-second recovery points.
Neglected Legacy Codebases
Safe refactoring and technical modernization for older WordPress installations that haven't been updated due to fear of breaking live functionality.
Agency Client Portfolios
Outsource client site maintenance, emergency support tickets, and server monitoring to a trusted backend engineering team.
White-label technical support and site security for agencies.
Protect your agency’s reputation by letting senior developers manage critical site security, emergency fixes, and ongoing maintenance for your client portfolio.
White-Label Emergency Support
When a client site experiences a fatal error or security breach, our team intervenes behind the scenes under your agency brand to resolve the issue fast.
Staging-First Update Management
Eliminate broken live sites. We test all theme, plugin, and core updates on staging servers first, ensuring zero disruption to client operations.
Security Audits & Compliance
Provide your prospective or existing clients with comprehensive security audits, vulnerability reports, and hardening recommendations.
Frequently asked questions about site security and support.
Direct answers regarding hacked site recovery, response times, and retainer support.
How fast can you clean a hacked WordPress site?
Most active security breaches and malware infections are triaged and contained within hours of gaining access. Full file verification, blacklist removal requests, and deep server hardening are typically completed within 24 to 48 hours.
How do you prevent security updates from breaking our website?
We never push untested updates directly to production. We clone your website to an isolated staging environment, perform all core/plugin updates, test critical site features (forms, checkouts, user flows), and then deploy the changes safely.
What happens if our site goes down outside of business hours?
Our ongoing maintenance retainer plans include 24/7 automated uptime monitoring that alerts our engineering team the moment a server or site becomes unresponsive, allowing us to initiate troubleshooting immediately.
Can you clean Google "This site may be hacked" warnings?
Yes. Once we completely remove all malicious code, backdoors, and SEO spam files from your site, we submit a formal security review request directly to Google Search Console to clear warning flags and restore your organic search visibility.